Commitment

Cortida Limited is committed to protecting your privacy during your engagements with us and recognises its responsibility to maintain the confidentiality of the information you provide to us at all times.

This Privacy Policy explains in detail the types of data we may collect about you when you interact with us. It also explains how we handle that data and protect it.

Information you share with us

Information we collect from you, where you choose to provide it to us, enables us to:

• fulfil orders;
• provide you with information about our services and events which may be of interest to you or your organisation;
• notify you about changes to our services and events.

Cortida Limited Website

The Cortida website automatically captures personal information through the use of cookies. A cookie is a piece of information that is held on the hard drive of your computer which records how you have used a website. Cookies are collected by our web server. The information is used for system administration, and to provide statistics we use to evaluate use of our site and to help us provide you with information about relevant services.

You will be asked for personal information on the website if you wish to enquire about our services or if you make a general enquiry, this will be limited to:

• your name;
• your contact details, telephone number and email address;
• your company.

We share your personal information only with relevant personnel within our organisation. We do not as a practice share your personal information with other organisations, however data may reside in our CRM and storage systems that are from leading vendors who have safeguards in place to protect your data.

We will only disclose your personal information when we are required to do so for legal or regulatory purposes, or as part of legal proceedings.

How long do we retain your data?

We will not keep your personal information any longer than is necessary. To achieve this, Cortida Limited work to a minimum standard of retaining data for a period of 7 years (plus a 90-day period to cover backup of data). These periods are reflected in our company policies on information security and data protection. Cortida Limited will not store or process your personal data in a manner that contravenes your individual rights.

Security & Data Storage

We will proactively take all steps necessary to ensure that your data is treated securely.

Strict security procedures are followed in the storage and disclosure of your personal information.

Any personal information which you agreed to share with us is forwarded only to a restricted number of internal personnel. We have strict internal controls to protect your personal data from unauthorised access which we review and update as needed.

Your Rights

If we intend to use your data for additional purposes or if we intend to disclose your information to any third party for such purposes, we will inform you directly and obtain your explicit consent before taking such action. You can exercise your rights at any time by contacting us by email: [email protected] or by post to The Managing Director, Cortida Limited, The Coach House, Powell Road, Buckhurst Hill, Essex, England IG9 5PJ.

Access to and Correction of Information

You have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected. When you request this information, we will ask for confirmation of identity before we disclose any personal information to an individual making a request for such information. To submit such a request contact us by email: [email protected] or by post to The Managing Director, Cortida Limited, The Coach House, Powell Road, Buckhurst Hill, Essex, England IG9 5PJ.

Right to be Forgotten

In certain circumstances you have the right to request erasure of the personal information that we hold about. When you request this information, we will ask for confirmation of identity before fulfilling the request.

Right of Portability

You have the right to have the information we hold about you transferred to another organisation, When you request this information, we will ask for confirmation of identity before fulfilling the request.

Right to Object

You have the right to object to certain types of processing such as direct marketing. When you request this information, we will ask for confirmation of identity before fulfilling the request.

Contact Us Information

If you have any questions about this privacy policy, would like to make a request or would like to make a complaint about how your data is being processed by Cortida Limited please contact us by email: [email protected] or by post to The Managing Director, Cortida Limited, The Coach House, Powell Road, Buckhurst Hill, Essex, England IG9 5PJ.